Cross Culture Management Essay Example | Topics and Well Written Essays - 3500 words

Cross Culture Management - Essay Example The suggestion being talked about states that 'national culture' is of no criticalness in the relational abilities required by him. Correspondence between people is helped out with the help of discourse and additionally composing, and both are at one time the inalienable constituents and the inescapable results of the way of life of a people. A powerful administrative quality that we would expect of our 'worldwide director' is incredible relational abilities. In the light of these realities, we look at the degree of the legitimacy of the announcement being talked about. In a conversation of national culture, it is both helpful and applicable to consider Hofstede's idea of national culture with regards to the milieu in which the present-day worldwide chief capacities. In any case, before a conversation of the constituent components in Hofstede's idea of national culture, the characteristics expected of a universal supervisor, and his relational abilities, it is important to explain the idea of the earth in which he capacities and how he has come to be the place he is at present. The basic response to this inquiry is that he has come to be the place he is at present a result of globalization. Globalization 'Globalization' has been a 'popular expression' for very a few years now. Numerous researchers have utilized the term to depict the evolving monetary, political, social, and ecological situations that have happened on the planet during the most recent few decades or something like that. Various researchers have investigated globalization through use of the apparatuses and bits of knowledge of different orders. In financial matters and business, globalization has to do with the 'opening up of the outskirts', and the act of deregulation, in the Western world somewhere in the range of 1980 and 1988 and the control of the 'free market economy model'. Globalization of the economy has suggested free universal exchange, free worldwide capital streams, and progressively quick and broad dispersion of innovation, and more prominent coordination of budgetary markets. It has proclaimed more noteworthy relationship of national economies, and been instrumental in realizing the authority of the US on the planet economy. Universal social development that has followed globalization, as indicated by Hoodasthian, is 'westernisation'.1 Hoodasthian affirms that westernization is liable for the control of English language in the world2. This is a significant explanation with regards to the subject of our conversation. For, if in a 'globalized' world, the vehicle of correspondence is the English language, and when that language is a piece of the 'worldwide culture', would it not follow that a 'nearby' or 'local' 'national culture' is to be sure of for all intents and purposes no criticalness comparable to the relational abilities required by the advanced worldwide chief, when that supervisor may happen to be an American or a British This part of the contention will be considered in an ensuing passage. In the following segment, the conversation is about the idea of national culture with regards to

Internet Banking Master Assignment Example | Topics and Well Written Essays - 2000 words

Web Banking Master - Assignment Example The current type of web based financial discovers its underlying foundations in the spearheading activity propelled by four of the significant banks of New York, Citibank, Chemical Bank, Chase Manhattan and Manufacturers Hanover bank. These banks all the while, yet exclusively, offered home financial administrations that permitted bank client to keep up records just as complete exchanges without leaving the solaces of their home (Mary J.C., 1997) Web Banking got a significant lift with the fast turn of events and entrance of banking exercises directed over the web. Exercises like cash move and protections exchanging should be possible through web banking. It's a virtual bank in itself which is frequently an augmentation of its physical model. With extending data innovation it is astute for the banks to receive and use it, for extension of business and better and quicker conveyance of administrations to the client. A portion of the advantages of web banking are: Web banking is being utilized both in B2B (business to business) and retail banking. There are likewise a few banks which just have a virtual nearness, for instance Nexity Bank. For the most part greater banks will in general offer web banking. This is on the grounds that littler banks frequently discover the expense of the administration unfruitful before they grow to a specific scale (Gup B.E., 2003) Lloyds TSB is the biggest retail bank in UK serving more than 30 million clients. Being probably the biggest bank in UK and the world, it has taken to web innovation in a major manner and offers a variety of administrations to its clients over the web. A portion of the web banking administrations offered by TSB resemble installment of bills, the executives of direct charge and standing requests, online application for investment account over draft - Mastercard - individual credits, online travel cash (without commission),online proclamations, etc. They additionally give web based financial assurance and free week by week text-based notifications and the best is that enlistment for such administrations comes liberated from cost. (Lloyds TSB Bank Plc., n.d.) Web banking has various stages. The central or fundamental stage is about 'data'; it offers data about the bank and its contributions. The following level is 'correspondence' which offers association between the client and the bank's data or IT framework. 'Exchange' is at the center of the following stage, where clients for all intents and purposes move cash/reserves, take care of tabs, etc. (Ravi V., 2007) Web bankin

Better Targeting your Customers with CRM Value Chain Model

Better Targeting your Customers with CRM Value Chain Model “A business absolutely devoted to Customer Service Excellence will have only one worry about profits. They will be embarrassingly large.” Sir Henry Ford. © Shutterstock.com | BecrisThis article you will learn the following about CRM Value Chain Model in the following sections: 1) what is CRM, 2) how CRM works, 3) CRM strategies and models, 4) what is CRM Value Chain Model, 5) 5 primary stages for implementation of CRM Value Chain, 6) supporting conditions, 7) criticism for CRM Value Chain Model.WHAT IS CRM?A customer these days is very smart and is already well informed and ready to make decisions before he approaches a business. The Customer Relation Management or CRM is the fundamental business policy that incorporates internal procedures and functions as well as external systems to generate and provide value to targeted customers while making a profit for a business. CRM is enabled by softwares and Information Technology, which uses customer data derived from the internet and various other sources. It is used in all aspects of customer relations from identifying customers, building customer relationship, providing information to c ustomers to changing and influencing customer perception of the business and its products or services. CRM requires understanding customers and their need as well as their expectations, to provide service or product that has value to them.Aims of CRMCRM is an essential part of marketing, especially online marketing. The main purpose of any business is to sell its product or service to a customer in order to generate income or revenue. The aims of CRM are derived from this need of the businesses to have customers who are strategically significant. CRM aims to understand the customer, retain them by providing a satisfying customer experience. It also aims at attracting new customers, convert inquiries into business opportunities, increase profitability and reduce the cost of managing customers. CRM is the tool through which a business can build up a mutually beneficial relationship with its strategically significant customers.HOW DOES CRM WORK?Lead generation and customer data are ess ential for CRM to work. Without understanding and analyzing the customer or market requirements, a business cannot hope to optimize customer experience and, therefore, generate new business. CRM isn’t only about marketing, it is an integration of all the processes that deal with customers, which include â€" sales, marketing, customer service and support as well as collecting customer data, analyzing it and implementing the findings to the business process.Marketing: CRM has its base in marketing and is closely related to it. Marketing has evolved over the years from focusing on direct sales to customer relationship marketing. The focus has now shifted to creating loyal customers by offering not just a product, but an experience.Sales Force Automation: The job of the sales department is to create strategies to maintain and build customer relationships in order to generate revenue. In order to fulfil this part of their duties, the sales department needs to be automated, collect data regarding the customers, their age, sex, address, phone numbers, personal details, professional details, preferences and spending patterns etc. to create a profile that can be used to enhance customer relationship.Customer Service and Support: One of the most important factors for customer satisfaction is customer service and support. The after sales service and support offered by a business determines the continuing customer relationship. If the service and support system is not adequate, the customer relation will suffer.Insights and Analytics: The entire CRM process is dependent on information technology and data analysis. All the customer data is collected and analyzed using the software. This gives businesses insights into their customers, their preferences and buying patterns, providing it with guidelines to improve overall customer experience.CRM STRATEGIES AND MODELSCRM strategies are about building a customer relationship model that is so successful that it is hard for com petitors to break the customer loyalty. There are five basic models on which CRM of any business can be based. These models are not hard and fast rules, but should be adapted as per the requirements of a business. These models are:IDIC ModelThis model was established by Pepper and Rogers in 2004. The IDIC model is a four-step approach to CRM. These four steps are:Identify your customers and understand them and their individual requirements.Differentiate your customers based on their value to the business and what they require from it.Interact with the customer to understand their expectations and values.Finally, customize your services and products to reflect the needs of your customer.QCi Customer Management ModelQuality Competitive Index Model or QCi is a model of CRM that focuses on the customer rather than processes. QCi is based on three activities, which are Acquisition, Retention, and Penetration. These are the activities that a business needs to perform so as to retain and a cquire customers. It also needs technology to assist the processes. QCi Model includes activities that are related to employees, people, organization, and technology.Payne’s Five Process ModelPayne’s five processes model is based on the fact that the aim of CRM is to enhance acquisition and retention of customers by building and maintain a relationship with a valuable customer. The process is divided into five processes that are:strategy development process,value creation process,multichannel integration process,performance assessment process and finally,information management or analytical process.Gartner’s CRM ModelThis model was developed by Gartner Inc., a leading IT company. According to this model, a business needs to focus on 8 things to successfully implement CRM. These include â€" developing CRM vision, CRM strategies, designing valued customer experiences, creating CRM processes, CRM Technology, CRM information, CRM metrics and organizational collaboration.Buttle’s CRM Value Chain ModelButtles CRM Value Chain model is probably the most commonly used model for CRM. There are two stages to the model â€" the primary stage and the secondary stage. The secondary stage is created to provide support to the primary stage. Both the stages have to work together to enable CRM.WHAT IS CRM VALUE CHAIN MODEL?The concept of a value chain was derived by Michael Porter. He put forth the idea of the value chain as a means of identifying all actions, processes or stages that are involved in creating outputs from inputs. These outputs are offered to a customer who is at the end of the line of the value chain. The amount a customer is willing to pay for a product or a service is its value. The revenue for a business is the total value less the cost that it has incurred in providing the product to the customer. CRM Value Chain Model is a set of strategies that a business ought to follow when developing their CRM strategies. Most modern businesses work on the princ iple of Customer Relationship Management as it helps to deliver value to customer and creates, as well as, manages the relationship of a business with its customers in a more effective manner. A valuable relationship with one strategically significant customer can lead to customer loyalty, retention and finally to referrals to other potential customers. Based on Buttle’s CRM Value Chain ModelThe CRM Value Chain Model looks at all the stages that are required to build a relationship with a customer. These can be categorized as Primary Stages and Support Stages.Who is a strategically significant customer?A customer who creates great value for a business is deemed to be a valuable customer for the business. In order to retain such a customer for a period of time, the business has to follow some strategies. Only about 20% of all the customers of a business can be said to be strategically significant customers. They generate more revenue, value and loyalty for a business and the business has to deal with them in an entirely different manner than the rest of its customers. Strategically significant customers (SSC) buy more, are trend setters, and act as referrals for the business.There are four types of SSC. The one on top is the High lifetime value customer as these customers create the greatest value for the business. Lifetime value p otential of a customer is derived by calculating the present value of all future profits that a business might earn from one single customer. One thing to consider is that not all high volume customers can be regarded as high lifetime value customers. The next type of SSC is known as Benchmarks. These are the well-known customers, and that other consumers are likely to emulate. The third type is the Inspirations. These are customers who inspire a company to change its products or reduce costs. The last of the SSC are what are referred as the cost magnets. These customers pay for a large percentage of fixed costs so that the product can be sold to smaller consumers at a profitable margin.5 PRIMARY STAGES FOR IMPLEMENTATION OF CRM VALUE CHAINThe CRM Value Chain Model consists of several stages or processes. These are divided into two main categories Primary Stages and Secondary Stages. Above is a diagrammatic representation of the CRM Value Chain Model.Primary Stages of the CRM value chain include the following processes:Customer portfolio analysis,Customer intimacy,Network development,Value proposition development and finallyManage customer lifecycle.Each of these stages has many concepts, processes and tools that are used to enable the strategy. These primary stages help to locate and study a customer and his habits, interact with the customer to develop a relationship. Once the relationship is established, to provide the customer services that would mutually benefit the customer and the company, and finally to maintain the relationship. CRM needs to be supported by a strong will to serve the customer and the desire to build a lasting relationship. CRM can only succeed if the customer is satisfied and happy with the product and the service of the business. Let us look at how this is achieved.Stage 1: Customer portfolio analysisThe first thing that a business needs to do is to identify the customers that it needs to target. These are the customers who create th e most value for the company, and the company sees them as the most desirable customers. This stage is implemented through analysis of data that the company has collected about its customers. It gives insights to companies so they can define their strategies to interact more effectively with a customer, to understand the customers and their needs and also to discover the high lifetime value customers of the business.Stage 2: Customer intimacyOnce all the information about the customers is in hand, it is time to engage with the customers and interact with the ones that are most valuable, to know them and to provide them greater value than the competitors would, in order to retain them. The business needs to know its customers well if it wishes to retain them. This is done through collecting and mining data through various channels. All relevant data regarding a customer is provided at the point of contact in order to create a better relationship between a customer and the business.St age 3: Network developmentThe term network here includes all stages of interaction between the business and its customers. It includes all your strategy partners, the suppliers, staff, investors, partners and anyone who can influence interaction between the business and the consumer. The aim is to ensure that the customer enjoys the interaction with the company and is satisfied and happy with the business, its services, product, and employees. With the customer data available at all points of contact, it would make it easier for the network to work together in order provide better service to the customer.Stage 4: Value proposition developmentOnce a business has learned as much as they can about a customer and have made a decision about who they would prefer to serve, they can now identify and create sources of value for their chosen customers. This can be done by creating tailor-made offers and experiences that will meet all the requirements, preferences and expectations of the cust omer. This is a shift in business policy from the traditional strategy of concentrating on a product to focusing on providing better service to the consumer and concentrating on reducing process costs and improving service to create more value. The focus is on creating value for the customer.Stage 5: Manage customer lifecycleThe lifecycle of a customer is defined as his journey from the stage of being a prospect right through to the end of the line where the prospect has become a customer, and is subsequently happy and satisfied with his relationship and experience with the business and its services, and is ready to turn into an advocate for the business. To manage the lifecycle of a customer, the company needs to look at both the processes and the structure of its organization. The processes will require attending to the acquisition, retention and finally the development of the customer. The structure will need to focus on the ways to manage the customer relationship.SUPPORTING CON DITIONS FOR CRM VALUE CHAINIn order for the five primary stages of CRM to work and the business to experience the full benefit of CRM, they need to be supported by certain secondary stages or conditions. These are:Leadership and cultureThe leadership and culture of the business determine the focus of the business. It is up to the leaders to provide direction and prioritize CRM within an organization. If the leadership is inclined towards CRM, it will provide the direction that is required to implement customer relationship, inculcate a culture for customer satisfaction and guide the rest of the organization to follow the example.Relationship between Leadership and CRMThere is a direct relationship between CRM and leadership. The leadership will decide which direction to choose and guide their employees to follow suit. Without the interest of the leadership, it will not be possible to implement CRM in an organization and hope for it to succeed. All the policies and guidance has to co me from the leadership regarding the ways and means to provide the customer the value they demand.Customer-Centric CultureIt is important for a business to have a customer-centric approach within its organization in order for CRM to be successful. The leadership needs to provide a work environment that places customer satisfaction as its most important agenda. This would require placing systems in place to provide information about the customer to employees dealing with them. CRM will be properly implemented if the various departments of an organization work together. The employees who deal with customers need to be trained so that they know how to interact with a customer properly. Customer interaction at all points has to be friendly and easy, this includes dealing with customer complaints and feedbacks, managing delivery and service to the customer, providing incentives and offers that will add value to the customer’s experience. Employee behavior is one of the most important p arts of the customer experience. It is the duty of the leadership to ensure that the employee behavior leaves a positive influence on the customer. ProcessesAll the tasks or activities that go on to create something of value are called processes.What are business processes?A business process is a set of tasks or activities that work together to produce a particular service or product. The product may be generic, which is meant for all the customers, or custom made according to the specifications or preferences of a particular customer.Classification of processesThere are three types of business processes in every business. These processes need to work together for an organization to function properly.Vertical and horizontal: This is the flow of work from top to the bottom of the management chain as well as a linear division of work and command. The policies that are created at the top have to flow through the organization right down to the bottom of the pyramid.Front and back office: The front office is where the customer relations takes place, but it cannot function without proper support from the back office staff. The Sales, Marketing, and service department need to work with the accounts, procurement and manufacturing to provide complete customer satisfaction.Primary and secondary: Primary processes include the core business practices that are supported by a secondary process such as recruitment, technical support, customer care, etc.All the systems need to be in sync for CRM to be implemented fully.Analytical CRM processesThese are processes that are employed by the back office, or departments that do not deal directly with the customers. Analytical processes are designed to dig deep into customer data and discover the real intentions and behavior of a customer. Based on the findings of the analysis, the business can improve its profitability. This is done through:Customer profiling: finding and recording all relevant data about a customer;Opportunity management: Creating opportunities and marketing channels or products to attract more customers;Campaign management: create sales and marketing processe s that are designed to attract more customers.Employees / peopleThe people in any business are the one who interact with the customers. How they interact is one of the most important parts of CRM. Whether it is the sales staff or the marketing staff, the delivery, and logistical staff or the support or service departments, customers will at some point of time interact with people in each of these departments. It is essential that the people or employees be trained to deal with customers to ensure a positive interaction. It is not always possible for a positive interaction, but the employees need to know how to deal with all kinds of the situation so that the customer feels that the business cares about its customers.Data and Information TechnologyCRM is totally dependent on Data and Information technology. Data provides all the insights that are essential for CRM. High-quality data is the main requirement of CRM. It needs to the acquired, stored, analyzed, maintained, improved and d istributed properly to be of any value. Customer information is what drives CRM and determines all the strategies that need to be implemented for CRM. The data requirements for CRM are determined by the actions taken at the primary stages.Role of data in CRMIn order to gain insights into customers and create a relationship with them, it is essential to understand them, their preferences, their requirements, and their demographics. All this is made possible only by collecting data and managing it. Data is required for both business operations and analysis.Business operations: Data provides important information regarding the customers, the processes, and the services of the company and their efficiency. It allows companies to gauge what the customers want and change their policies to reflect customer demands and values.Analysis: Data allows the companies to analyze its business processes and cut costs where possible to improve revenue while providing better value to customers.CRITICI SM FOR CRM VALUE CHAIN MODELToday CRM is seen only as a software and IT solution for front and back office. This limits the application of CRM to only some business processes, excluding a lot of others. The benefit of the CRM value chain can be fully derived only if all the processes are integrated to work together to create greater value for the customer.

Mulan As A Hero Essay - 1447 Words

A person who is brave enough to come out of their comfort zone and take risk, someone who never gives up even when things may seem impossible, a clever and creative mind, and to top it all with a heart that only means good; all mold together to make a hero. Courage is something humans are not born with, rather a trait that is developed through time. In order to truly be courageous, one must know how to handle the challenges that we get faced with in life and try to get through them. Courage is also about taking risks, taking yourself out of your comfort zone, and making the effort to try and do everything you can. At times this can even mean sacrifice to a certain extent, especially for someone you care for. Mulan is†¦show more content†¦Persistence is an important quality in a hero because this is what keeps them moving forward and shows how when you do not give up, you can succeed. Once Mulan or â€Å"Ping† as she is now a male, made it to the training grounds, she was really able to test just how persistent she is. Throughout her training, she was teased for being weaker than the other guys. They tripped her, put a bug in her shirt and even threw stones at an extra fast speed during an exercise. Their captain created an exercise as a test of strength where you have to climb to the top of a pole, and bring down an arrow that was shot up there. Not to mention that there are two weights on either side of their wrists as they are climbing up. None of the men are actually able to reach the top. As the night comes to an end, Mulan is very beaten up about how she was not as strong as the other men, and looked almost as she was about to give up. She then stops in front of the pole everyone tried to climb up early that day and spends the entire night trying to reach that arrow. They reach morning, and when all the men wake up, there is an arrow on the ground; the arrow from the top of the pole. Mulan kept trying and did not give up, therefore she succeeded and reached the arrow. Ingenious is an interesting word that means a collection of traits in one. Clever, original, and inventive. An ingenious person thinks outside of the box and has a creative mind. As a hero withShow MoreRelatedOne Woman Rescues An Entire Nation : Mulan Defies Traditional Gender1106 Words   |  5 PagesOne Woman Rescues an Entire Nation: Mulan Defies Traditional Gender Roles Becomes a Hero What does it mean to be a man or woman, girl or boy? Who creates these gender constraints and reinforces these roles within a society? Gender is a social construct that is manufactured by the media in order to guide the masses towards thinking and behaving in a way that is perceived to be accurate. â€Å"Gender is not something we are born with, and not something we have, but something we do—something we perform†Read MoreAnalysis Of Mulan s A Prince Will Come And Save You1610 Words   |  7 PagesMulan was filmed in 1998 during the third wave of feminism, which is the â€Å"advocacy of women s rights on the grounds of political, social, and economic equality to men† (dictionary). Mulan isn’t a typical princess, but a women who saves her father from going to war with the Huns. Disney does stray away from the typical â€Å"damsel in distress† storyline and brings a new foundation of ideas to the big screen. Where Sleeping Beauty the idea of â€Å" a prince will come† and save you, to Mulan who challengesRead MoreEssay On The Princess Who Stood By Jeane Desy1419 Words   |  6 PagesFinal Essay Test Many early fairy tales adhere to a patriarchal bias within their storytelling. The patriarchy can be defined as a social system that values the needs, voices and lives of men over those of women. As social norms change and evolve over time, so have fairy tales with their revisions as they tackle the traditional yet outdated patriarchal perspectives of their predecessors. Nevertheless, despite their good intentions, certain revisionist tales fail to dismiss this patriarchal biasRead MoreAnalysis of Disney Films Essay examples985 Words   |  4 PagesAnalysis of Disney Films Before starting this essay, I researched several different Disney Films; Snow White, Aladdin, Hercules, Mulan, 101 Dalmatians and The Lion King the last two of which I’m going to analyse in more detail. 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In 1928 Mickey Mouse was created and would become one of the most iconic images not only in America but around the world. These iconic ears aren’t always happy images though as described in Friedman’s essay Revolution is U.S. where he relates Mickey Mouse ears and big Macs with the cons of globalization (Frie dman 160). It is true the Disney Corporation, no matter how many borders they cross, will always be a symbol of the American dream and its connotationsRead More A True Hero Essay3569 Words   |  15 PagesA True Hero As I read David Halberstam’s ideas in his essay, â€Å"Who We Are† (2004), I started thinking about our nation’s leaders and heroes. September 11th came to my mind and the many firefighters and rescue workers who heroically risked their lives to save complete strangers. Then, I remembered that the media dubbed Jessica Lynch a hero when she came back to the United States. Not only Jessica, but also many other American soldiers fighting abroad are called heroes. I started wondering ifRead MoreDisney s Employment Of Various Master Narratives And Its Way Of Representing Crimes And Criminals2267 Words   |  10 Pagesessentially the youth of the nation, a vast majority of children are introduced to a great number of ideas representing culture, race, gender, politics, societal norms, and even the criminal justice system in North America through their narratives. This essay will attempt to illustrate how Disney’s employment of various master narratives and its way of representing crimes and criminals in films have impacted social conceptions of criminality within American society. â€Å"Representation is an essential partRead More Its Time For a Gay or Lesbian Disney Hero Essay2646 Words   |  11 Pagesstructure, adolescent girls look up to the princesses’ example, and are thereby taught that it is both normal and acceptable to be subjugated to men and dependent on them. However, the four multicultural princesses share a much different story. Mulan, a Chinese warrior, though also raised in an extremely patriarchal household like Ariel, demonstrates an independent style of living that can inspire personal responsibility in young children. Tiana, Disney’s first African American princess, stays

John F Kennedy s Assassination - 2993 Words

On the tragic day of November 22nd, 1963, John Fitzgerald Kennedy s assassination, America stopped and stood still. This tragic day in American history will never be forgotten. John Fitzgerald Kennedy had high hopes in the United States for different amounts of things. The 35th and youngest president to this day of the United States was killed by Lee Harvey Oswald, other conspiracies say that the CIA, Lyndon B. Johnson or the Mafia could have done it too. John Fitzgerald Biography John F Kennedy was born in Brookline, Massachusetts on May 29, 1917. Kennedy’s maternal grandfather, John Fitzgerald was a politician who served as the mayor of Boston and a congressman while his paternal grandfather P. J Kennedy was a liquid trader and a†¦show more content†¦He was in the hospital for a month. In 1936 John graduated from Choate, a boarding school in Connecticut. In an election year in which Republicans gained control of both Houses of Congress; Kennedy nevertheless won a narrow victory, giving him considerable clout within the Democratic Party. According to one of his aides, the decisive factor in Kennedy s victory was his personality. Shortly after his election, Kennedy met a beautiful young woman named Jacqueline Bouvier at a dinner party and, in his own words, leaned across the asparagus and asked her for a date. They were married on September 12, 1953. Jack and Jackie Kennedy had three children: Caroline Kennedy, John F. Kennedy Jr. and Patrick Kennedy. John Kennedy’s Presidency John Kennedy became the youngest man to be elected as the U.S president. On November 8, 1960, he narrowly beat Richard Nixon, who was the vice president to become the 35th U.S president. John Kennedy chose Lyndon Johnson, who was the Senate majority leader as his running mate, and later on to become the vice president. During his inauguration on January 20, 1961, John Kennedy inspired Americans to become active citizen members by stating, â€Å"Ask what not your country can do for you, but what you can do for your country† (Collins 5). The greatest achievement during his three-year term as U.S

Bus 421 Final Free Essays

BUS 421 Final: Case Scenario #1 Thomas Edison State College October 2012 Emily Schemelia Executive Summary Case Scenario # 1 Given the increasing regulations of the Internet and email by the Government of China, recommend to the CEO of Google whether the company should continue to operate in China, the world’s fastest and among the largest growth markets. Google should definitely continue operations in China, even if it means limiting the amount of information that is disseminated to Google China. While filtering information is the opposite of everything Google stands for, Google can still disseminate information to the Chinese public while abiding by the information laws set up by the Chinese Government. We will write a custom essay sample on Bus 421 Final or any similar topic only for you Order Now The fact is that if Google doesn’t provide its information services to China, not only will a competitor step in and abode by the Chinese Government limitations on information, but the information that it would disseminate may be far less superior. Therefore, in the hope that the Chinese Government decrease its information limitations, Google should provide its service to China as China comprises over 1. 3 billion people and has the power of not only furthering Google, but the world as well. In my research, the point of discussion is whether Google should move out or not, and why or why not. In this paper I will be presenting issues in regards to the markets in China and the advantages that these markets have for Google in order to continue its operations. I will also discuss in the various challenges and problems that Google faces in China. Marketing in Chain: China is a very large country and the population of the country is also very large. China provides various business opportunities around the world and that Google is one of them. Many companies had taken the chance of venturing into the Chinese markets and most of them are making great progress. They are all there for the purpose of making sure that they achieve their targets to a higher level (Bracker, 2011). The Chinese markets are very unique and China has the ability to attract all different kinds of companies on a larger level. Because of this, there is a case that companies like Google, look forward to making sure that they penetrate the market in order to produce better outcomes, which also leads to a fast growth for the organization. The economy in China is doing well. China has in its recent years reached financial stability. This is due to the fact that there is a high level of domestic demand. Because of this, many companies around the world begin to invest in the Chinese market. China is also one of the fastest growing when it comes to Information Technology and has been able to attract companies such as Google and even Microsoft. It has been forecasted that the Internet industry in China is expected to increase at a rate of about ten percent within the next five years. This is great news because Google will be able to benefit. Advantages of Doing Business in China: As mentioned previously, there are many organizations around the whole world that perform their business in China. They do business in China due to the fact that China has a reliable market. It is also expected that the organizations doing business in China will continue to grow. Some advantages of doing business in China are that it is a major emerging market around the world. Also there are a lot of opportunities for organizations to invest in China for a longer period of time due to expanding of technology and resources. Another advantage is that there is cheap labor, which helps many companies succeed. With the availability of cheap labor can result in the reduction of cost for the companies that invest in Chain. Challenges of Working in China: Like any other country, there are some challenges associated when doing business in China. An organization intending on conducting business in China should consider various important things prior to moving forward in actually doing business. If they do not consider certain things, then the company may be lead into trouble, which can endanger the companies investments. One major challenge in doing business in China is the difference in culture. Most Chinese people do not speak English, and the few that do have a very unique accent. Because of this, Google needs to be able to respect and try to hire employees who are familiar in this accent so that they will be able to communicate with people domestically. Another challenge in relation to conducting business in China is intense competition from domestic companies. In addition to this, a company should perform their activities in a manner that attracts the acceptance of its products by the customers in the domestic market. Based on when was mentioned above, it can be said that there is a definite case of certain challenges for foreign companies like Google in China. If success has to be achieved, then Google need to work against these challenges in a proper manner so that Google can stay in China and wont be put in jeopardy. Decision to Continue Working in China: Putting all these factors into consideration, Google has to take a make a firm decision in whether they should continue to operate in China, or not. Google has to consider that there is huge growth in their markets and that even with the limitation on some information available, that they can still make progress in their growth. Because of this, Google should continue operating in Chine into the future (Weiss, 2008). Google needs to do a thorough review of the Chinese markets and take into consideration of all the financial implications associated with the potential of moving their business out of this market. The market in China is one of the strongest and largest in the world and if Google continues to operate in the country, then it is obvious that that they will have various benefits that will be available for its growth now as well as in the future. All the new progress being made in China will help Google to stay in the market. Though there are restrictions doesn’t mean that Google cannot operate in the country. Google has to consider the financial benefits it will gain if it decides to stay in the market. Taking this into consideration, Google should always continue its business on China. Google needs to expand its operations so that the benefits of China and its services can be appreciated to its full extent. Conclusion: In conclusion, Google should strongly consider continuing their business relationship with China. On the basis of the above discussion, it can be said that though there are various problems for Google in China, the financial benefits of working in China are much higher than if they were to move out. With all the factors to consider, Google should definitely continue its operations in China now and in the future. References Thompson, A. A, Peteraf, A. A. , Strickland, L. Gamble, E. J. ( 2012). Crafting and Executing Strategy: The Quest for Competitive Advantage-Concepts and Cases 18th ed. New York: McGraw-Hill/Irwin. Bracker, H. (2011). Restrictions of Internet Provided Services in the People’s Republic of China: A Threat for Foreign Companies’ Internet Launch? GRIN Verlag.. Weiss, J. W. (2008). Business Ethics: A Stakeholder and Issues Management Approach. (5th ed. ). Cengage Learning. How to cite Bus 421 Final, Essay examples

Nicole Kozik-Ayers Essays (745 words) - Film, United States

Nicole Kozik-Ayers Gina Crawford English 10 1 09 March 201 8 Malcolm X Who is Malcom X? Malcolm X was an extraordinary activist for the African American community. Malcolm X was looked up as an intelligent individual with a big eye for change and making a difference in the world. Like any African American upbringing during his time, Malcolm experienced segregation and racism. He saw this as a threat to society. With everything going on around him, this fueled Malcolm's passion to make a positive difference in society. Malcolm CX is considered a strong activist for change because of his upbringing, the organizations he was affiliated with and his partnership with Martin Luther King Jr., prior to his death. Initially, Malcolm X was brought into this world as Malcolm Little. Malcolm was born on May 19 th , 1925 in Omaha, Nebraska. His mother is Loise Little and father is Earl Little. Before birth Malcolm already had two social identities. "The negative identity provided by a white-dominated society and a positive one associated with B lack pride" (Barresi, P. 202 ). Malcolm's life was difficult growing up. After once his father passed away, at the age of six, murdered by this violent racist group called the Black Legion who is considered similar to the Klu Klux Klan. His mother ended up in a mental ward which then left Malcolm and his siblings as ward of the state. This was the foundation of where Malcolm's life started to make a change. Additionally, the organizations he was affiliated with is the reason for why his learning changed as a adult . "Malcolm's learning is more self-actualized, especially while in prison, and transformation after visiting Mecca" (Haley, P. 254 ). Eventually he became affiliated with the Black Muslims. The Black Muslims considered the white race as the devil race. Eventually Malcolm became an activist for the Black Muslim Faith. During the civil rights movement, Malcolm had challenged Marten Luther King Jr' s non-violent approach. Malcolm's approach was for his followers to defend themselves no matter what it took. Malcolm X eventually stopped supporting the Black Muslim Faith after his expedition to Mecca. Once back to the United States, his views on the white race also changed. He no longer saw the white race as the devil race anymore. Finally, Malcolm's partnership with Marten Luther King Jr. came after he left the Black Muslim Faith. Malcolm then would start supporting the Afro-American unity organization. The Afro-American unity had different views of the white race. The Afro-American unity was in good standing in maintaining a relationship with the white race. The new Malcolm X eventually started partnering with Martin Luther King Jr, and supporting the civil rights movement. Once the Black Muslim Faith caught wind of Malcolm's decision, his life quickly became threatened. Malcolm X on February 21 st , 1965 via assassination. He was assassinated in New York City while presenting a speech . ( Harley, P.272) In conclusion, Malcolm X was known for his persistence in fighting for the human rights for the African American Community. Others viewed Malcolm X as a violent man as well. Malcom's biggest views on defending the segregation and racism changed. When in Mecca he witnessed how the white and black race worked together peacefully to make a change. From then on, Malcolm's views of the Black Muslim Faith had changed and he knew the organization was wrong. Malcolm X's legacy should be embraced in ways of putting an end to the segregation and racism issues in society. Instead we should all follow Malcolm's advocacy and be united together to make a positive change in society. Work Cited Page Barresi, John. In Identity and story: Creating self in narrative, by McAdams, Dan p. (ed);Josselson, Ruthellen (ed) ; Lieblich, Amia (ed.) . 201-222, Chapter x, 284 pages. Washington , DC, US: American Psychological Assocation, 2006. https://search-proquest-com.ezproxy2.apus.edu/docview/614197899?accountid=8289 Haley, A (1965). The autobiography of Malcolm X. New York: Grove Press Eric. The self-Education of Malcolm X., 2006 Do you understand your feedback? Yes, I do. Very straight to the point. Do you have any questions for your instructor? No everything seemed easy to understand Do you have any problems or concerns that